Testimonials

"Dear Joe: I wanted you to know how much the audience enjoyed your presentations and the messages you delivered. In fact, the research presentation was one of the most highly rated and talked about sessions. As I mentioned when we met, I thoroughly enjoyed your book and it is now required reading for my team at BAI. Thanks again." 

- Deborah L. Bianucci, President and CEO, Bank Administrative Institute

"In 2005, we hired Stone Mantel to help us explore the small business market and what small business owners wanted from their banking relationship. We selected Stone Mantel in particular, because they took the time to understand what we were trying to accomplish, how we like to work and the role we wanted them to play. Dave and his team brought rigor to our process, tailored their approaches to meet the needs of our particular study and worked alongside us to understand trends and findings. We are on our fourth project and sixth year working with Stone Mantel and have no intention of working without them."

- Martie Woods, Chief Experience Officer, Deluxe Corporation

"I brought Stone Mantel into the United States Olympic Committee to help us redesign the training center tour experience we provide to the public.  They did a fantastic job of pushing our team's thinking and provided us with unique opportunities to see, feel, touch, observe, and identify the key experiences that would matter most to our audience.  We then received very practical, yet powerful tools and templates that helped bring our desired vision to life.  Stone Mantel was masterful at understanding the experience from the customer's perspective and helping us to reverse engineer the process to ultimately arrive at a place where we had realistic outcomes and concrete ways to move forward.  I'd recommend Stone Mantel to any organization interested in enhancing the experiences it offers." 

- Clint Kofford, Associate Director, Learning & Leadership Development, USOC 

"Stone Mantel guides our team through the journey—from gleaning customer insights to developing strategies and actionable concepts. Their collaborative approach to consulting builds enthusiasm in our team and sets us up for consensus in the resulting action plan" 

- Christopher White, BloodCenter of Wisconsin

"I have had the pleasure and privilege to partner with the Stone Mantel Team on several projects focused on improving the design of vacation experiences for our guests over the past 10 years. Each project has had a customized process that exceeded our expectations. If you are looking for creative solutions, partners in developing insights and exceptionable solutions then the Stone Mantel team is right for you!" 

- Charly McDonald, Royal Caribbean International